SHIPPING

SUGOIKAWAII is one of the vendors based in Indonesia and it may be very far from where you are.

 

Please note that some items on the store will be send separately using USPS, China Post, or other International Postal Service.

Below are shipping option directly from Sugoikawaii.

There are 4 option shipping option:

1. International Economic

International Economic, the cheapest option for shipping. International Economic shipping to destination address within 40-90 business days (not including Customs / Customs checking time). This option doesn't have tracking number, because it will be use stamps.

2. International Standard Shipping

Standard Shipping use Registered International Mail. Registered International shipping to destination address within 15-20 business days (not including Customs / Customs checking time), and every order has Tracking Number.

3. International Standard Plus

International Standard Plus, is a new shipping option from us to keep your order secure and safe. So, you don't need to worry if your order get lost or damage. 

International Standard Plus use Registered International Mail, shipping to destination address within 15-20 busines days (not including Customs / Customs checking time), and every order has tracking number.

With Intl. Standard Plus your order will get an insurance from Sugoikawaii.

4. Express Mail Service (EMS)

Express Mail Service (EMS). EMS shipping to destination address within 3-5 days (not including Customs / Customs checking time) and every order use EMS has Tracking Number. With EMS your order will get an insurance from Sugoikawaii.

 

To track your order:

1. Intl. Standard and Intl. Standard Plus Shipping with Tracking

The tracking number has 13 characters. Start with 'RR','xxxxxxxxx', 'ID' (e.g RR123456789ID). You can track your order on your National Postal website or EMS Indonesia(*Australia Postal cannot track International Registered Mail)

2. Express Mail Service (EMS)

EMS tracking number has 13 characters. Start with 'EE','xxxxxxxxx','ID' (e.g EE123456789ID). You can track your order on your National Postal website or EMS Indonesia or EMS Global Tracking

 

Shipping Issue to a several country:

We notice that some country cannot track or identify all package/mail sent with International Registered Mail. Regarding to this issue as we got many complain with Australia buyer, we manage to delete International Registered Mail to Australia. From now all package/mail to Australia only can use Express Mail Service (EMS). 
There is a reason why we do this. First of all we got many complain from Australia buyer that they still not get their order and cannot track their order. And the second, we're looking to solve this problem with Australia Post, and we found that Australia Post cannot track all package/mail that using: 

-International Registered Mail
-International Economy (Sea and Air)

More info: Answer - Australia Post